Constructed on 17,000 sq.mtrs of its own land, Eltrak Bulgaria’s new trade and service center in Sofia has already welcomed its first customers and partners. The floor area of 4900 sq.mtrs houses a showroom, a spare parts warehouse, a service area, administrative offices and a training room. Approximately 9000 sq.mtrs have been allocated to the stock availability of CAT new construction and mining equipment. On a special outdoor machine demonstration area the future owners of CAT machines now have the possibility of test-driving the machines to get convinced of their comfort and ease of operation.
Built according to CAT uncompromising standards, the Eltrak Bulgaria service shop has a total area of 1200 sq.mtrs and the innovations in its capacity and technical potential include: 16-tonne, 5-tonne and 3-tonne Demag overhead cranes; a hydraulic cylinder servicer for repair of all kinds of hydraulic cylinders; dedicated shop units equipped with specialized tools for repair of components and assemblies (hydraulic pumps, motors, transmissions, etc.), electric systems and engines. The shop provides the opportunity of having 10 machines serviced at the same time.
Eltrak Bulgaria’s modern warehouse for spare parts currently stocks over 10,000 line items and this number is continually increasing. Situated on two storeys, the new warehouse allows for better logistics and organization, which considerably shortens the time for the parts delivery to customers. Eltrak’s parts counter team can provide assistance with all types of parts for Caterpillar equipment; Drive Train parts, Engine parts, GET (Ground Engaging Tools), parts for Hydraulics, Undercarriage parts and general usage parts including filters and Cat Oils.