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Customer Value Agreements

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GET THE MOST FROM YOUR MACHINE

 

Customer Value Agreements (CVA) from Eltrak Bulgaria provide you a flexible way for hassle-free maintenance. Parts shipped to your door, no surprise costs on Equipment Protection Plan-covered repairs, useful machine insights-we get what you need, when you need it. It’s all in one plan, and all can be part of your one machine payment. You got a tough machine to make you money. Make it easy with a Customer Value Agreement.

 

Hassle-Free Maintenance

with Genuine Cat® Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.

 

Peace of mind from equipment health management

with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

 

Security of Expert Dealer Support

with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.

 

Why choose us?


  • Mobile service units cover the territory of the country, providing technical service for the machines on customers’ job sites
  • Genuine Cat® parts deliver greater reliability and longer life.
  • Readily available parts ship right to your location.
  • Delivery aligns with machine data or planned agreement.
  • Cat App, My.Cat.Com and Vision Link provides useful data like fuel burn, idle time, and maintenance alerts.
  • Condition monitoring and S.O.S sаmples
  • Flexible agreements in 5 levels

 

Talk to us today about the right setup for you!