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Service

Eltrak Bulgaria has service centers in Sofia, Varna, Bourgas and Stara Zagora, in which CAT customers are offered warranty and post-warranty services, preventive maintenance programs and equipment repair services. Eltrak Bulgaria follows Caterpillar instructions for the machines maintenance and uses original CAT spare parts and consumables.

Over 30 mobile service specialists with fully equipped service vehicles cover the territory of the country and ensure the maintenance of the machines on the customers’ job sites.

 

SERVICES:

 

Hydraulic Service

Eltrak offers four full-service hydraulic centers in Bulgaria. Our hydraulic technicians have the capability to perform a wide range of hydraulic repairs, including cylinders, pumps, motors, valves and more. Our Custom Hydraulic Service can provide effective hydraulic system management based on three key elements: technical inspections, SOS services and contamination control.


Certified Rebuilds

Eltrak certified rebuilds can give your aging equipment a highly productive second life while eliminating the expense of purchasing new equipment. We can perform certified rebuilds for engines, powertrains and hydraulic systems. We back our certified rebuilds with a comprehensive warranty to give you additional protection and peace of mind.

 

Condition Monitoring

Eltrak now offers a revolutionary program we call “Condition Monitoring” to ensure the long-term health of your machines. Condition Monitoring consists of five critical service elements: Fleet Management, Site Assessment, Preventive Maintenance, Customer Service Agreements and Scheduled Oil Samples. With Condition Monitoring, you take care of running your business and Eltrak takes care of your equipment.


Major Component Service

If your service needs call for the repair of major components, Eltrak has the expertise to get the job done. We can perform reliable component repairs involving engines, transmissions, differentials, final drives, and more. We also offer machining services to recondition components, helping you avoid the cost of new components in many cases.


Undercarriage Service

Your machines’ undercarriage can take a beating over time. Our service technicians can rebuild an existing undercarriage and extend its useful life, helping you avoid the expense of machine replacement. Our undercarriage service is available for Cat as well as non-Cat machines.


Hose and Couplings

A failed hose or coupling can disable a machine and result in a costly loss of productivity. Our timely and reliable hose and coupling services can get you up and running again quickly. We carry an extensive selection of low, medium and high pressure Cat hoses and couplings.

 

Marine repairs
Eltrak Bulgaria offers repairs, warranty and advanced diagnostic programs, such as the Oil Sample Program (SOS), to control metal wear in the oil and other engine fluids. Contact our team directly for information on our full list of services.
When your equipment needs service, we can send one of our marine engine technicians to you on site to fix the problem and perform the necessary repairs. We have mobile teams fully equipped with repair and diagnostic tools that can help you get started quickly.